Terms of service

1. Scope

These Terms and Conditions (T&Cs) apply to all orders placed by consumers and businesses through the online store of

Dømest GbR

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

A business is a natural or legal person or a legally capable partnership acting in the exercise of their commercial or self-employed professional activity when concluding a legal transaction.

 

2. Conclusion of Contract

The presentation of products in the online store does not constitute a legally binding offer but rather a non-binding online catalog.

By clicking the “Buy Now” button, you place a binding order for the goods contained in the shopping cart.

The purchase contract is concluded once we confirm your order by email or dispatch the goods.

 

3. Prices and Shipping Costs

All prices are stated in Euro (€) and include applicable statutory VAT.

Additional shipping costs may apply and will be displayed separately during the checkout process.

 

4. Delivery

Delivery is made to the shipping address provided by the customer.

If a product is unavailable, we reserve the right not to provide the service. Any payments already made will be refunded immediately.

Delivery times depend on the product and are specified in the online store.

 

5. Payment Terms

Payment is made using the payment methods offered in the online store.

The purchase price is due immediately upon conclusion of the contract.

 

6. Retention of Title

The goods remain our property until full payment has been received.

 

7. Right of Withdrawal

Consumers are entitled to the statutory right of withdrawal.

Details regarding the right of withdrawal can be found in our withdrawal policy.

 

8. Returns and Complaints

Returns must be made within the statutory withdrawal period.

The goods must be unworn and in their original condition.

If you receive damaged or defective items, please contact our support team at support@domest.shop.

 

9. Warranty

The statutory warranty rights apply.

 

10. Liability

We are fully liable for intent and gross negligence.

In cases of slightly negligent breaches of essential contractual obligations, our liability is limited to foreseeable and typical contractual damages.

The above limitations of liability do not apply in cases of injury to life, body, or health.

 

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):

Online Dispute Resolution Platform of the EU

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

 

12. Final Provisions

The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Should any provision of these Terms and Conditions become invalid, the validity of the remaining provisions shall remain unaffected.